.tenant-complaints-page-body{padding:1.25rem 1.5rem!important;min-height:0!important}.tenant-complaints-summary{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:1.25rem;gap:1.25rem;margin-bottom:2rem}.tenant-complaints-summary-card{background:var(--surface-card,#fff);padding:1.25rem 1.5rem;border-radius:14px;box-shadow:var(--shadow-md,0 4px 12px rgba(15,23,42,.06));border:1px solid var(--border,#e2e8f0);display:flex;align-items:center;justify-content:space-between;gap:1rem}.tenant-complaints-summary-card h4{margin:0 0 .2rem;color:var(--text-muted,#94a3b8);font-size:.78rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em}.tenant-complaints-summary-card p{margin:0;font-size:1.9rem;font-weight:800;color:var(--text-primary,#0f172a);line-height:1}.tenant-complaints-summary-icon{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.tenant-complaints-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));grid-gap:1.25rem;gap:1.25rem}.tenant-complaint-card{background:var(--surface-card,#fff);border:1.5px solid var(--border,#e2e8f0);border-radius:16px;padding:1.5rem;display:flex;flex-direction:column;gap:.75rem;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease;position:relative;overflow:hidden}.tenant-complaint-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;border-radius:16px 16px 0 0;opacity:0;transition:opacity .2s ease}.tenant-complaint-card:hover{transform:translateY(-5px);box-shadow:0 12px 32px -6px rgba(52,120,246,.15);border-color:var(--brand-400,#60a5fa)}.tenant-complaint-card:hover:before{opacity:1}.tenant-complaint-card.status-open:before{background:linear-gradient(90deg,#3478f6,#8ec0ff)}.tenant-complaint-card.status-progress:before{background:linear-gradient(90deg,#f59e0b,#fcd34d)}.tenant-complaint-card.status-resolved:before{background:linear-gradient(90deg,#10b981,#6ee7b7)}.tenant-complaint-card.status-closed:before{background:linear-gradient(90deg,#64748b,#94a3b8)}.tenant-complaint-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:.5rem}.tenant-complaint-badges{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem}.tenant-complaint-id{font-size:.7rem;color:var(--text-muted,#94a3b8);font-family:ui-monospace,monospace;background:var(--gray-100,#f1f5f9);padding:2px 6px;border-radius:4px}.tenant-complaint-title{font-size:1.05rem;font-weight:700;color:var(--text-primary,#0f172a);line-height:1.4;margin:0}.tenant-complaint-desc{font-size:.85rem;color:var(--text-secondary,#64748b);line-height:1.65;margin:0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.tenant-complaint-footer{margin-top:auto;padding-top:.75rem;border-top:1px solid var(--border,#e2e8f0);display:flex;justify-content:space-between;align-items:center;font-size:.78rem;color:var(--text-muted,#94a3b8)}.tenant-complaint-cta{display:flex;align-items:center;gap:.25rem;color:var(--brand-500,#2563eb);font-weight:600;font-size:.8rem}.tenant-complaint-card:hover .tenant-complaint-cta{gap:.45rem}.tenant-complaint-s-badge{display:inline-flex;align-items:center;gap:.3rem;padding:3px 10px;border-radius:999px;font-size:.72rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.tenant-complaint-s-badge .dot{width:5px;height:5px;border-radius:50%;display:inline-block}.badge-open{background:rgba(52,120,246,.12);color:#1d5beb}.badge-progress{background:rgba(245,158,11,.12);color:#b45309}.badge-resolved{background:rgba(16,185,129,.12);color:#059669}.badge-closed{background:rgba(100,116,139,.12);color:#475569}.badge-priority-high{background:rgba(239,68,68,.1);color:#b91c1c}.badge-priority-medium{background:rgba(249,115,22,.1);color:#c2410c}.badge-priority-low{background:rgba(16,185,129,.1);color:#059669}.tenant-complaints-empty{background:var(--surface-card,#fff);border:2px dashed var(--border,#e2e8f0);border-radius:20px;padding:4rem 2rem;text-align:center}.tenant-complaints-empty-icon{width:72px;height:72px;border-radius:20px;background:var(--brand-50,#eff6ff);border:2px solid var(--brand-100,#dbeafe);display:flex;align-items:center;justify-content:center;margin:0 auto 1.5rem}.tenant-complaints-empty h3{font-size:1.3rem;font-weight:700;margin:0 0 .5rem}.tenant-complaints-empty p{color:var(--text-muted,#94a3b8);font-size:.9rem;margin-bottom:1.5rem}.tenant-complaints-loading{text-align:center;padding:5rem 1rem}.tenant-complaints-spinner{width:28px;height:28px;border:3px solid var(--border,#e2e8f0);border-top-color:var(--brand-500,#2563eb);border-radius:50%;animation:tenant-complaints-spin .6s linear infinite;margin:0 auto 1.25rem}@keyframes tenant-complaints-spin{to{transform:rotate(1turn)}}.tenant-complaint-drawer-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:3000;opacity:0;pointer-events:none;transition:opacity .25s ease;display:flex;align-items:center;justify-content:center;padding:1.5rem}.tenant-complaint-drawer-overlay.open{opacity:1;pointer-events:auto}.tenant-complaint-drawer{background:var(--surface-card,#fff);border-radius:20px;box-shadow:0 32px 80px rgba(0,0,0,.22);display:flex;flex-direction:column;width:100%;max-width:760px;max-height:88vh;transform:scale(.92) translateY(20px);opacity:0;transition:transform .3s cubic-bezier(.16,1,.3,1),opacity .25s ease;overflow:hidden}.tenant-complaint-drawer-overlay.open .tenant-complaint-drawer{transform:scale(1) translateY(0);opacity:1}.tenant-complaint-drawer-header{padding:1.5rem 2rem;border-bottom:1px solid var(--border,#e2e8f0);display:flex;align-items:center;gap:1rem;flex-shrink:0}.tenant-complaint-drawer-id{font-size:.72rem;font-weight:600;color:var(--text-muted,#94a3b8);text-transform:uppercase;letter-spacing:.08em;font-family:ui-monospace,monospace;margin-bottom:.25rem}.tenant-complaint-drawer-title{font-size:1.2rem;font-weight:800;color:var(--text-primary,#0f172a);line-height:1.35}.tenant-complaint-drawer-close{width:38px;height:38px;border-radius:10px;background:var(--gray-100,#f1f5f9);border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;color:var(--text-muted,#94a3b8)}.tenant-complaint-drawer-body{flex:1 1;overflow-y:auto;padding:2rem;display:flex;flex-direction:column;gap:2rem}.tenant-complaint-section-title{font-size:.72rem;font-weight:700;color:var(--text-muted,#94a3b8);text-transform:uppercase;letter-spacing:.08em;margin-bottom:1rem;display:flex;align-items:center;gap:.5rem}.tenant-complaint-section-title:after{content:"";flex:1 1;height:1px;background:var(--border,#e2e8f0)}.tenant-complaint-status-strip{display:flex;align-items:center;gap:1rem;padding:1.25rem 1.5rem;border-radius:14px}.tenant-complaint-status-strip-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.tenant-complaint-details-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:1rem;gap:1rem}.tenant-complaint-detail-item label{font-size:.72rem;font-weight:600;color:var(--text-muted,#94a3b8);text-transform:uppercase;letter-spacing:.05em;display:block;margin-bottom:.25rem}.tenant-complaint-detail-item span{font-size:.92rem;font-weight:600;color:var(--text-primary,#0f172a)}.tenant-complaint-description{background:var(--gray-50,#f8fafc);border-radius:12px;padding:1.25rem 1.5rem;font-size:.9rem;line-height:1.7;color:var(--text-secondary,#64748b);white-space:pre-wrap;word-break:break-word}.tenant-complaint-progress-wrap{background:var(--gray-50,#f8fafc);border:1px solid var(--border,#e2e8f0);border-radius:14px;padding:1.25rem 1.5rem}.tenant-complaint-progress-steps{display:flex;align-items:center;margin-top:1rem;position:relative}.tenant-complaint-progress-steps:before{content:"";position:absolute;top:50%;left:0;right:0;height:2px;background:var(--border,#e2e8f0);z-index:0;transform:translateY(-50%)}.tenant-complaint-ps-step{flex:1 1;display:flex;flex-direction:column;align-items:center;gap:.5rem;position:relative;z-index:1}.tenant-complaint-ps-dot{width:28px;height:28px;border-radius:50%;border:3px solid var(--border,#e2e8f0);background:var(--surface-card,#fff);display:flex;align-items:center;justify-content:center}.tenant-complaint-ps-dot.done{background:var(--success,#10b981);border-color:var(--success,#10b981);color:#fff}.tenant-complaint-ps-dot.active{background:var(--brand-500,#2563eb);border-color:var(--brand-500,#2563eb);box-shadow:0 0 0 4px rgba(52,120,246,.2);color:#fff}.tenant-complaint-ps-label{font-size:.72rem;font-weight:600;color:var(--text-muted,#94a3b8);text-align:center}@media (max-width:768px){.tenant-complaints-page-body{padding:.75rem!important}.tenant-complaints-summary{grid-template-columns:1fr 1fr}.tenant-complaint-details-grid{grid-template-columns:1fr}.tenant-complaint-drawer-overlay{padding:0;align-items:flex-end}.tenant-complaint-drawer{max-width:100%;max-height:92vh;border-radius:20px 20px 0 0}}@media (max-width:480px){.tenant-complaints-summary{grid-template-columns:1fr}}